1 Introduction
MaritimeHQ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
MaritimeHQ acts as the data controller for the personal data processed through our platform. If you have any questions about this Privacy Policy or our data practices, please contact us at hello@maritimehq.com.
2 Information We Collect
Account Data
- Full name
- Email address
- Company name and job title
- Password (encrypted)
Company Listing Data
- Company details and descriptions
- Product and service information
- Uploaded images and media
- Reviews and announcements
Usage Data
- Pages visited and features used
- Search queries
- Interactions with content
- Time spent on platform
Device Data
- IP address
- Browser type and version
- Operating system
- Device identifiers
Payment Data
Payment processing is handled by Stripe. We do not store your credit card details. Please review Stripe's Privacy Policy for more information.
3 How We Use Your Information
We use the information we collect to:
- Provide and maintain the platform
- Process your account registration and authentication
- Display company listings and reviews to platform users
- Process transactions and manage billing
- Send service-related communications (account updates, security alerts)
- Send marketing communications (with your consent)
- Respond to your inquiries and provide support
- Improve and develop new features
- Analyze usage patterns and platform performance
- Prevent fraud, abuse, and security threats
- Comply with legal obligations
4 Legal Bases for Processing
Under UK GDPR and similar data protection laws, we process your data based on:
Contract Performance
Processing necessary to provide our services (account management, listing features, transactions)
Legitimate Interests
Processing for analytics, security, fraud prevention, and platform improvement, where our interests do not override your rights
Consent
Processing for marketing communications and non-essential cookies, which you can withdraw at any time
Legal Compliance
Processing required to comply with applicable laws and regulations
5 Information Sharing
Public Information
Company listings, reviews, and announcements you post are visible to all platform users. Your company name and role may be displayed with your reviews.
Service Providers
We share data with trusted third-party service providers who assist in operating our platform:
Supabase
Database & Authentication
Stripe
Payment Processing
Resend
Email Delivery
Cloudflare
Security & CDN
These providers are contractually bound to protect your data and use it only for the purposes we specify.
Legal Requirements
We may disclose your information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
If MaritimeHQ is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
With Your Consent
We may share your information for other purposes when you have given us explicit consent.
6 International Data Transfers
Your data may be processed in countries outside the United Kingdom, including the United States and European Union countries, where our service providers operate.
When transferring data outside the UK, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by the UK Information Commissioner's Office
- Adequacy decisions where applicable
- Binding corporate rules of our service providers
7 Data Retention
We retain your information for as long as necessary to:
- Provide our services while your account is active
- Comply with legal, accounting, or reporting requirements
- Resolve disputes and enforce our agreements
8 Your Rights
Under data protection laws, you have the following rights:
Access
Request a copy of the personal data we hold about you
Rectification
Request correction of inaccurate or incomplete data
Erasure
Request deletion of your personal data ("right to be forgotten")
Portability
Request a copy of your data in a portable format
Restriction
Request limitation of processing in certain circumstances
Objection
Object to processing based on legitimate interests
To exercise these rights, please contact us at hello@maritimehq.com. We will respond to your request within one month.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) or your local supervisory authority.
10 Security Measures
We implement appropriate technical and organizational measures to protect your data:
- Encryption of data in transit (TLS) and at rest
- Secure authentication with password hashing
- Access controls limiting data access to authorized personnel
- Regular security assessments and monitoring
- Incident response procedures
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
11 Children's Privacy
MaritimeHQ is a B2B platform intended for business professionals. Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal information from children.
If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete the information.
12 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on this page with a new "Last updated" date
- Sending an email notification for significant changes
Your continued use of the platform after changes become effective constitutes your acceptance of the revised policy.
13 Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
We aim to respond to all inquiries within 48 hours and will address data rights requests within the legally required timeframe.